Privacy Policy.

Privacy Policy – Wise Engineers Pty Ltd

Effective Date: 1 September 2025

Wise Engineers Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information such as:

Name, email address, phone number, and postal address.
Project details provided in enquiry forms.
Payment details (for invoicing purposes).
Technical information (IP address, browser type, cookies, and analytics data).
Photographs – taken during site inspections or project work.

2. How We Collect Information

Directly from you via forms, phone calls, or email.
Automatically through our website (cookies, analytics).
From third parties where you have given consent.
Through site visits where photographs may be taken.

3. How We Use Your Information

We use personal information to:

Provide engineering services and respond to enquiries.
Send invoices, receipts, and other necessary correspondence.
Improve our website and services.
Comply with legal and regulatory obligations.
Use site photographs for illustrative, educational, or marketing purposes on our website, LinkedIn, or other professional platforms. No identifying details (such as people, addresses, or recognisable private buildings) will be published without consent.

4. Disclosure of Information

We may share your personal information with:

Service providers (e.g. IT support, payment processors).
Regulators or legal bodies if required by law.
We do not sell or rent your personal information.

5. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.

6. Access and Correction

You may request access to, or correction of, your personal information by contacting us.

7. Cookies and Analytics

Our website may use cookies and third-party analytics (such as Google Analytics) to track website traffic. You can disable cookies in your browser settings.

8. Photographs

We may use photographs taken during inspections or project work for non-identifying purposes such as marketing, education, or industry awareness.

Photographs published will not contain clients, property addresses, or identifiable private buildings unless explicit consent has been obtained.
All published photographs remain the property of Wise Engineers Pty Ltd.

9. Contact Us

For questions about this Privacy Policy, see below for contact details.